LashLovers Oy Ltd online store products are available only for persons who have participated in training provided by a renowned eyelash company or that own a business that operates in the beauty service industry. If the customer, upon request, is unable to provide proof of such training or relevant VAT registration number, the LashLovers Oy Ltd has the right to refuse to deliver the ordered products.
The LashLovers® marketing right is only granted to persons who have completed training provided by LashLovers Oy Ltd. Professionals do not have the right to market themselves as LashLovers® professional lash stylist without having participated in the necessary LashLovers® training. If such an abuse of responsibility occurs, LashLovers Oy Ltd reserves the right to take statutory action and claim compensation due to the abuse. All of this site content is produced and owned by LashLovers Oy Ltd. Any form of reproduction is strictly prohibited.
The user of online store agrees to use the services in accordance with the legislation and good practice. The costs caused and related to use of the service are the liability of the user. The user is personally responsible for all their user names and passwords. They are responsible for maintaining the confidentiality of their password. The user name and password must not be given to a third party.
Orders will only be accepted through the online store (no telephone or e-mail orders). This will guarantee customers short delivery times, as well as the possibility to fully benefit from our reward system.
LashLovers® products are intended for professional use only. To order products from the LashLovers Oy online store, the customer must register in the store and during registration provide either a valid VAT number or proof of having attended an eyelash extension course of a well-known brand. Registration is free of charge. LashLovers Oy Ltd holds the right to refuse a registration.
ORDER PROCESSING AND DELIVERY TIME
The customer will receive an order confirmation sent to the email address that they have provided. LashLovers Oy Ltd reserves the right to refuse an order. The orders are typically processed no later than the following business day after receiving the order. Delivery time depends on the destination country and selected delivery method.
The customer has the right to cancel an order, if the delivery is delayed due to a reason caused by LashLovers Oy, by notifying LashLovers Oy of cancellation by email. LashLovers Oy Ltd reserves the right to cancel an order, in so far as the ordered product is sold out or if there are other insurmountable difficulties concerning its availability.
LashLovers Oy Ltd does not, in principle, grant product warranties for the professional products it provides. In regard to eyelash adhesives, it is expected that the user has become familiar with the user instructions before using the product. If you have any questions about LashLovers products, kindly contact our customer service: email@example.com.
PRODUCT PRICE AND DELIVERY COSTS
The valid price is the price that is notified at the time the order is made. LashLovers Oy Ltd reserves the right to fix erroneously recorded prices. The prices include the currently valid VAT (where applicable). In accordance to the Cross-border VAT rule, if goods are sold and sent to a business in another EU country, VAT is not charged, granted that the customer has a valid VAT number.
Delivery costs are determined based on the selected method of transport. Further information on the methods of payment is available here.
METHODS OF PAYMENT
All major payment methods are available on the online store. Further information on the methods of payment is available here.
The returned product must be unopened and unused, as well as in its sales condition.
If the customer cancels their order before the goods have already been sent, LashLovers Oy Ltd has the possibility to charge a reasonable compensatory amount for the costs for the money transfer and any inconvenience caused.
If the product has become broken or damaged during the postal delivery, the customer can return the product at no charge to the service provider as a customer return. The return must be accompanied by the customer's contact details, the reason for the return, as well as information as to whether the customer desires a new product or to cancel the trade, in regards to the ordered product. Always contact customer service at firstname.lastname@example.org prior to return of goods.
According to legislation from 2011, an online store is not obliged to automatically pay for the costs of customer returns.
SETTLEMENT OF DISPUTES
Disagreements arising from an order and agreement relationship presented here will be settled at Joensuu District Court.