Cleansing of eyelash extensions

CLEAN LASHES = BEAUTIFUL LASHES 

Impurities of skin such as oil, dirt and make-up residue can easily build-up in the lash base. Such build-up easily shortens retention time and in worst case may cause infections of the eye. Daily cleansing of eyelash extensions and face is essential and will help the extensions remain beautiful longer while keeping eyelashes healthy. In addition, keeping the lashes clean will make touch-ups easier & faster and assist in creating strong glue bonds. Brushing your lashes regularly is the only other thing you need to do to take care of your lashes.

PERFECT CLEANLINESS WITH BEAUTY WASH

LashLovers Oy has developed gentle facial cleansing products that are especially designed for people who wear eyelash extensions. The cleansing products are fragrance-free, made in Finland and are used by thousands of satisfied customers!

Beauty Wash cleansing products are available as foam and gel. Beauty Wash cleans oil, dirt and make-up residue from the lash base effectively. It can also be used to clean the whole face. Beauty Wash is ideal for normal/combination skin.


HOW TO USE BEAUTY WASH CLEANSING PRODUCTS 

A small amount of gel/foam is enough to cleanse both lashes and the entire facial area.

Wet your hands and face with water. If you are using Beauty Wash Gel, leave a small amount of water on your palms and apply a small amount of gel to your hands. Lather the water and gel by massaging your hands together quickly. When using the Beauty Wash Foam the pump creates a lovely, soft foam when you dose the product onto your hand. Clean your lashes and face with the foam, using gentle circular movements. Rinse with plenty of water. Repeat, if needed. Dry your face and lashes by pressing a towel against them softly. Brush your lashes, if needed.

The LashLovers gentle cleansing brush is the perfect match for Beauty Wash cleansing foam. See how to use the effective duo together on YouTube
Lash stylist/salon owner, order Beauty Wash to your salon here.

TAKE CARE OF YOUR EYELASH EXTENSIONS

• Clean your lashes using Beauty Wash cleansing products and water on a daily basis. 
• Dry your lashes by pressing a towel softly against them. Do not rub.
• Brush your lashes when needed. 
• Clean your lashes well a couple of hours prior to your lash appointment. Avoid getting your lashes wet right before the appointment.

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Terms and conditions

ORDERING

Orders will only be accepted through the online store (no telephone or e-mail orders). This will guarantee customers short delivery times, as well as the possibility to fully benefit from our reward system.

REGISTRATION

LashLovers® products are intended for professional use only. To order products from the LashLovers Oy online store, the customer must register in the store and during registration provide either a valid VAT number or proof of having attended an eyelash extension course of a well-known brand. Registration is free of charge. LashLovers Oy Ltd holds the right to refuse a registration.

ORDER PROCESSING AND DELIVERY TIME

The customer will receive an order confirmation sent to the email address that they have provided. LashLovers Oy Ltd reserves the right to refuse an order. The orders are typically processed no later than the following business day after receiving the order. Delivery time depends on the destination country and selected delivery method. 

The customer has the right to cancel an order, if the delivery is delayed due to a reason caused by LashLovers Oy, by notifying LashLovers Oy of cancellation by email. LashLovers Oy Ltd reserves the right to cancel an order, in so far as the ordered product is sold out or if there are other insurmountable difficulties concerning its availability.

PRODUCT WARRANTY

LashLovers Oy Ltd does not, in principle, grant product warranties for the professional products it provides. In regard to eyelash adhesives, it is expected that the user has become familiar with the user instructions before using the product. If you have any questions about LashLovers products, kindly contact our customer service: tuotetuki@lashlovers.fi.

PRODUCT PRICE AND DELIVERY COSTS

The valid price is the price that is notified at the time the order is made. LashLovers Oy Ltd reserves the right to fix erroneously recorded prices. The prices include the currently valid VAT (where applicable). In accordance to the Cross-border VAT rule, if goods are sold and sent to a business in another EU country, VAT is not charged, granted that the customer has a valid VAT number.

Delivery costs are determined based on the selected method of transport. Further information on the methods of payment is available here.

METHODS OF PAYMENT

All major payment methods are available on the online store. Further information on the methods of payment is available here.

RETURNS POLICY

The returned product must be unopened and unused, as well as in its sales condition.
If the customer cancels their order before the goods have already been sent, LashLovers Oy Ltd has the possibility to charge a reasonable compensatory amount for the costs for the money transfer and any inconvenience caused.
If the product has become broken or damaged during the postal delivery, the customer can return the product at no charge to the service provider as a customer return. The return must be accompanied by the customer's contact details, the reason for the return, as well as information as to whether the customer desires a new product or to cancel the trade, in regards to the ordered product. Always contact customer service at tilaukset@lashlovers.fi prior to return of goods. 

According to legislation from 2011, an online store is not obliged to automatically pay for the costs of customer returns.

SETTLEMENT OF DISPUTES

Disagreements arising from an order and agreement relationship presented here will be settled at Joensuu District Court.