Eyelash extensions

CLASSIC AND VOLUME

Eyelash extensions are classified into classic eyelash extensions and volume eyelash extensions based on the materials and techniques used. Classic eyelash extensions are created by applying one individual eyelash extension to one natural lash. Volume lashes are created with hand-made volume fans where several extremely fine individual eyelash extensions are used to form a fan-like shape and thus creating a more voluminous look.

There are various ways to make volume lashes. You may have heard the term megavolume which refers to extremely voluminous lash extensions. Due to the high number of individual lashes used in megavolume fans, these type of lashes tend to cause strain on the natural lash over time. Thus they are not recommended to be worn continuously. 

Quick Pick® volume lashes are made using beautiful pre-made volume fans. This service has become very popular among lash stylists and their customers as the pre-made fans enable a faster service  and very beautiful, lasting volume lashes.  

INDIVIDUAL PREFERENCES

Tell your lash stylish about your wishes and preferences. The stylists will then use the right technique and materials to make your wish come true while using their magic to highlight the most beautiful features of your eyes. Lash application is a very relaxing procedure and many customers may even nap while having their lashes done. When applied correctly, eyelash extensions will not harm or strain natural lashes. Always do your research and look for references when choosing a lash stylist. Most stylists post their work in the social media making it easy for you to view it. For a list of LashLovers® trained lash stylists in Finland click here

LASHLOVERS® ADHESIVES

Lash stylists often have several adhesives that they use in different circumstances and for different customers. Most eyelash adhesives are ethyl cyanoacrylate based. The LashLovers® adhesive selection also includes a medical grade eyelash adhesive, No Panic, which does not contain any ethyl cyanoacrylate and thus is suitable for most customers that have become sensitized to ethyl cyanoacrylate based adhesives. A sensitization test should always be made in case allergy is suspected. If you think you may be sensitized to eyelash adhesive, consult with your lash stylist prior to having lashes applied. 

CLEAN LASHES

The foundation for beautiful and lasting eyelash extensions lies in clean natural lashes. LashLovers®
Beauty Wash cleansing products have been made especially for washing eyelash extensions. The gentle yet effective foam and gel remove eye and face make-up leaving you skin clean and refreshed. Make sure to include washing your lashes in your daily cleansing routines. 

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Terms and conditions

ORDERING

Orders will only be accepted through the online store (no telephone or e-mail orders). This will guarantee customers short delivery times, as well as the possibility to fully benefit from our reward system.

REGISTRATION

LashLovers® products are intended for professional use only. To order products from the LashLovers Oy online store, the customer must register in the store and during registration provide either a valid VAT number or proof of having attended an eyelash extension course of a well-known brand. Registration is free of charge. LashLovers Oy Ltd holds the right to refuse a registration.

ORDER PROCESSING AND DELIVERY TIME

The customer will receive an order confirmation sent to the email address that they have provided. LashLovers Oy Ltd reserves the right to refuse an order. The orders are typically processed no later than the following business day after receiving the order. Delivery time depends on the destination country and selected delivery method. 

The customer has the right to cancel an order, if the delivery is delayed due to a reason caused by LashLovers Oy, by notifying LashLovers Oy of cancellation by email. LashLovers Oy Ltd reserves the right to cancel an order, in so far as the ordered product is sold out or if there are other insurmountable difficulties concerning its availability.

PRODUCT WARRANTY

LashLovers Oy Ltd does not, in principle, grant product warranties for the professional products it provides. In regard to eyelash adhesives, it is expected that the user has become familiar with the user instructions before using the product. If you have any questions about LashLovers products, kindly contact our customer service: tuotetuki@lashlovers.fi.

PRODUCT PRICE AND DELIVERY COSTS

The valid price is the price that is notified at the time the order is made. LashLovers Oy Ltd reserves the right to fix erroneously recorded prices. The prices include the currently valid VAT (where applicable). In accordance to the Cross-border VAT rule, if goods are sold and sent to a business in another EU country, VAT is not charged, granted that the customer has a valid VAT number.

Delivery costs are determined based on the selected method of transport. Further information on the methods of payment is available here.

METHODS OF PAYMENT

All major payment methods are available on the online store. Further information on the methods of payment is available here.

RETURNS POLICY

The returned product must be unopened and unused, as well as in its sales condition.
If the customer cancels their order before the goods have already been sent, LashLovers Oy Ltd has the possibility to charge a reasonable compensatory amount for the costs for the money transfer and any inconvenience caused.
If the product has become broken or damaged during the postal delivery, the customer can return the product at no charge to the service provider as a customer return. The return must be accompanied by the customer's contact details, the reason for the return, as well as information as to whether the customer desires a new product or to cancel the trade, in regards to the ordered product. Always contact customer service at tilaukset@lashlovers.fi prior to return of goods. 

According to legislation from 2011, an online store is not obliged to automatically pay for the costs of customer returns.

SETTLEMENT OF DISPUTES

Disagreements arising from an order and agreement relationship presented here will be settled at Joensuu District Court.